Any sales task you can imagine.
Virtual Telephone Agent for Roadside Assistance. Agents that will handles routine Roadside Assistance calls. Roadside virtual assistant is a relatively new concept that is slowly gaining popularity among frequent travelers. Another great benefit of using roadside virtual assistant is cost savings.
Some emergencies require constant availability of service and efficient communication more than others. Because we understand that your customers sometimes need assistance past the first intervention, we have created Virtual Roadside assistance staff, a virtual agent answering recurring types of questions very quickly.
Thanks to our virtual roadside assistant agent, you will never suffer the endless hotline waiting ever again. Fast-paced, clear communication is key to help you make the most out of your insurance policy.
Do your client has a question about your policy, or about the courtesy vehicle your client were provided with? Our virtual roadside assistance agent, The Multichannel Virtual Agent Powered by Advanced Conversational methodology helps your client regain his mobility.
- Ensure the availability of the agent 24 hours a day
- Improve the availability of the service at the busiest hours
- Reduce waiting time on the phone
- Increase customer satisfaction
- Reduce staff costs
- Create more time for human operators so that they can deal with more complex or unusual situations
- Increase road safety by faster intervention, for example when towing a dangerous vehicle
Take advantage of the leading call center for Roadside virtual Assistant. With advanced customer care, we are offering virtual roadside assistance service for many of the most common member requests, such as flat tire repair, lockout assistance, and towing. The solution even works with Service Providers to offer Cancellation and ETA updates.