Hire Experinced Virtual Automotive Body Work Assistant
Any sales task you can imagine.
The virtual automotive body work assistant provides a high level of customer service to internal and external customers. Responsible for daily administrative operations, including answering phones, providing customer updates, ordering parts and supplies, and working closely with vendors and insurance companies.
The virtual automotive body work assistant possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The virtual automotive body work assistant has the ability to write routine reports and correspondence. The virtual automotive body work assistant got the ability to speak effectively before groups of customers or employees of organization. The virtual automotive body work assistant can calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Duties
- Greet and assist customers through in-person, phone, and email conversations.
- Gather customer information, provide updates, and collect payment while providing top-notch customer service.
- Answer telephone calls and assist callers as needed. Take messages and follow-up as promised.
- Schedule appointments for customer vehicles.
- Generate and close repair orders.
- Invoice repair orders from BS/Insurance estimates.
- Contact and follow-up with insurance companies regarding payment status.
- Order parts, office supplies and shop supplies.
- Deliver vehicle to customer or other Shearer locations when needed.
- Assist Manager and Body Shop assistant as needed.
- Other duties as assigned.
Functions
- Lead Generation
- Cold Callers
- Appointment Setter
- General Sales Admin
- Sales Executive
- Tech Support
- Customer Support
Industries
PRICING
Simple And Flat.
Standard Plan
$ 12
/hour per person+$1000 one-time setup fee Minimum 40 hours per week contract
- Top 1% talent
- Free replacements
- No long contracts
- Sales training
- Account manager
- Staffed in 3 days
Book Free Demo
Team Plan
$ 10
/hour per person- Top 1% talent
- Free replacements
- No long contracts
- Custom pricing
- Sales training
- Account manager
- Staffed in 3 days
Book Free Demo
What sales tasks can your virtual assistant do?
Anything and everything.
Frequently Asked Question
Virtual Assistants can analyze and optimize workflow processes, identifying areas for improvement to enhance the overall efficiency of automotive repairs and reduce turnaround times.
Absolutely. Virtual Assistants excel in organizing digital archives, including before-and-after photos, creating a visual record of automotive repair jobs for reference and documentation purposes.
iTech Digital implements strict security measures to ensure the confidentiality and secure handling of proprietary repair techniques or trade secrets, safeguarding the automotive body shop’s intellectual property.
Yes, Virtual Assistants can efficiently manage the scheduling of vehicle inspections, ensuring that routine maintenance or post-repair quality checks are conducted in a timely manner.
Virtual Assistants can assist in communicating warranties and guarantees to customers, ensuring clear and transparent information about the terms and conditions associated with automotive repairs.
Absolutely. Virtual Assistants can coordinate the procurement of specialized tools or equipment necessary for unique automotive repair jobs, ensuring technicians have the right resources for the task at hand.
Virtual Assistants can effectively coordinate with insurance adjusters, providing necessary information and facilitating the inspection and approval process for collision repairs to expedite the claims workflow.
Yes, Virtual Assistants can assist in implementing customer loyalty programs and referral initiatives, encouraging repeat business and attracting new customers to the automotive body shop.
iTech Digital is committed to keeping Virtual Assistants equipped with the latest tools and technologies. Regular software updates and maintenance are conducted to ensure optimal performance and efficiency.
Absolutely. Virtual Assistants can prepare detailed reports on key performance indicators (KPIs), providing valuable insights to the management team for informed decision-making and strategic planning.