Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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engitech@oceanthemes.net

+1 -800-456-478-23

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Outbound Services

Customized Outbound Services

Looking for an outbound call center to help you meet your organization’s goals, increase sales, save you money, and expand your business? You’ll need an experienced outbound Call Center service that knows how to adapt to your company’s needs and treat your customers right.

What Is an Outbound Call Center?

In an outbound center, we don’t take calls from customers—instead, our agents call the customer. Outbound services traditionally include telemarketing, sales, surveys, and customer retention calls. Many of our clients combine outbound services with inbound call center services to provide a fully-outsourced contact center team

What are outbound call center services?

Outbound call center services encompass your entire customer communication strategy. Complete communication is a two-way street, and outbound call center services enable effective outreach for a wide variety of channels and functions, including these comprehensive outbound sales call center tools:

  • Lead Generation
  • Market Research
  • iTech Digital sales & Upsells
  • Surveys & Feedback
  • Customer Retention
  • Appointment Setting
  • Seminar & Event Registration
  • Scheduled Callbacks
  • And much more

iTech Digital’s total outsourced solutions include outbound call center services for any size company. We’ll implement a flexible, affordable outbound sales call center system and other outbound services to ensure you can reach your customers.

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Flexible Pricing Plans

We help businesses elevate their value through outbound Services,

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Advantages of Outbound Call Center Services

Using an outsourced outbound call center provides many benefits for companies that make high volumes of outgoing calls to customers and prospects.

Here are the top 5 advantages

 

  • Save time and money. We use economies of scale and highly efficient outbound call center software to deliver services in a cost-effective manner. iTech Digital helps you optimize ROI for a variety of tasks and customer outreach initiatives. And thanks to our outbound call center software – we use the most advanced technology for all of our business process outsourcing – optimal efficiency is always ensured. Make your operation leaner. Weather the storm with iTech Digitals proven outbound call center services.
  • Grow sales. Our outbound call center agents receive extensive training in phone sales techniques and customer service. They also become experts in your product or service so they can answer all customer questions, highlight the benefits as well as the features, and motivate people to buy.
  • Improve customer service. Bad service is one of the quickest ways to lose customers. Our outbound call services agents are trained to take orders, close sales, and resolve problems in a timely, professional manner. This results in a positive experience for customers and your business.
  • Build your brand. Your company’s brand is one of its most important assets. Delivering positive, professional communications over the phone is one of the best ways to build it. This is especially true if you conduct most of your sales over the phone, or have a business where customers never come into your location.

iTech Digital enables your employees to focus on what they do best, which keeps your organization on track with your strategic goals. That’s just one reason our business process outsourcing (BPO) outbound call center services are so popular –and so effective!