Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Voice Support Services

Voice Support Service

Isn’t it comforting to have help just a phone call away? With increasing competition, it is imperative to solve consumer problems as smoothly as possible. iTech Digital’s voice support services are geared to help organizations improve their product/service quality and customer experience.

Customer service outsourcing is a critical aspect of your business. It’s important to have every touch point covered so that the customers are happy. Outsourcing voice support services negates the need for in-house capabilities and helps organizations focus on their core competencies.

When you’re in the quest of making your business stand out, voice support services add the missing touch. Your product or service needs to do well when it comes to customer satisfaction, but how often do you converse with your customers? iTech Digital aims to contribute and maximize business efficiency with inbound/outbound voice support services.

01
Inbound Service

iTech Digital Inbound Services. Helping clients pursue their business objectives and effectively integrate a US investment into their global portfolio.

02
Outbound Service

iTech Digital US Inbound Services. Helping clients pursue their business objectives and effectively integrate a US investment into their global portfolio.

Service live chat Support

  • E-Commerce Stores (Woo-commerce, Shopify, Amazon, eBay, Etsy)
  • Live Chat support.
  • Handling Customers’ Disputes.
  • Solving tickets.
  • Email handling.
  • Customer Service and support (Social Media, phone, call, Email and Live Chat)
  • Inbound call support and customer service.
  • Shopify customer services
  • Sending emails to customers.
  • virtual assistant
  • Phone/call support
  • Call Answering Service
  • Responding to emails, live chats and calls

Voice Support

iTech Digital
Voice Support
"Voice support is a way for end users to get help with issues using their voice as opposed to filling out an email or submitting a “traditional” support ticket. It’s an opportunity for customers to call in and speak with someone over the phone to get more intimate, personalized and thorough answers to their questions or solutions for their problems. "